About
A practical field guide for working intelligently with intelligent tools.
About the book
Why this book exists
AI has moved from the lab into the everyday tools your team already uses. The hard part is no longer access — it's judgment. When should you use AI? Who owns the result? How do you know when to trust it?
Managing AI is for the people quietly responsible for AI's success or failure inside their organizations: managers, builders, and leaders doing the daily work of putting these tools to use.
About the author
Scott Falconer
Scott Falconer is Senior Product Director for Drupal, Applied AI, and Agent Success at Acquia. He works on the practical edge of AI products: Drupal, content workflows, agent systems, and the messy handoff between demos and real teams.
He writes for people who have to decide when AI helps, when it gets in the way, who owns the result, and how to keep humans accountable once the tools are in the work.
Key themes
What's inside
- 01When not to use AI
- 02Who owns the output
- 03How you know it worked
- 04Where human judgment has to stay in the loop
- 05What to measure before anyone celebrates
- 06How to keep tools from becoming process theater
- 07How leaders set constraints without killing momentum
- 08What changes once AI is part of the actual workflow